privacy policy

At Trade Labels Pty Ltd we are dedicated to protecting your privacy and safeguarding your personal and company information.

Trade Labels’ mission is to develop solutions for long and mutually rewarding relationships.

We strive to create a business environment that is responsive to our clients' needs by using the information you entrust us with responsibly. Trade Labels is committed to respecting your privacy and adhering to the principles of applicable data protection and privacy laws. This Privacy Statement provides an explanation of the information we collect and how we use it.

TYPES OF INFORMATION WE COLLECT:
Trade Labels collects information about our clients so that we can provide information on products and services that is responsive to our clients' needs. Information may be collected as part of: (i) purchasing products or (ii) responding to communications from us (e.g. surveys or promotional offers). We endeavour to collect information only with your knowledge and permission. The types of personally identifiable information that we collect may include your name, company name, e-mail address, telephone and fax numbers, credit card information, and other information necessary to fulfill your order requests.

PURPOSE FOR COLLECTION, PROCESSING, AND DISCLOSURE:
Collection & Use
Trade Labels is fully committed to providing you with information about the collection and use of personally identifiable information (PII) furnished by, or collected from clients or prospective clients while using our web sites, products and services. It is our practice not to ask you for information unless we need it or intend to use it. Some of the primary purposes for collecting your PII are as follows:
- providing services such as processing a transaction (e.g. fulfilling a request for information, or completing a product order)
- marketing and communications with you in relation to the products and services offered by Trade Labels.
- performing market research via surveys to better serve your needs, improve the effectiveness of our web sites, your experience with our sales offices, our various types of communications, advertising campaigns, and/or promotional activities
You will always be offered the choice not to submit your PII or to opt out of receiving communications from us.

Processing and Disclosure
The information you provide is added to a local database. As a general practice, Trade Labels does not sell, rent, or give physical possession of your PII to our strategic marketing partners or other third parties under any circumstances. Where appropriate, Trade Labels may forward information to our clients regarding information or services provided by third parties but only via Trade Labels direct contact.

CONSENT:
As part of our commitment to keep you informed, we may mail, e-mail, telephone, or contact you by other means to notify you of new products and services, Trade Labels special offers, events, or other relevant information that may be of interest to you. Trade Labels is committed to obtaining your express permission to send information regarding promotional activities that you have not directly requested from us. We will always offer you the option to decline these communications by following the directions included in our emails or other communications, or by contacting us directly. In regular business transactions your permission is deemed given for communications from us that are necessary to fulfil transactions and services that you request.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION:
You can review your information with the assistance of our Quality Assurance Manager by requesting this information in writing. Please note that in an effort to prevent the unauthorized disclosure of your PII, you may be asked to provide proof of identity (or other authentication materials). Company information will generally be able to be updated via telephone. Some information will be retained in certain files for clients who may no longer transact with Trade Labels as part of a "back up" system or within log files due to technical constraints, financial or legal requirements.

CONTACT US:
If you have comments or questions regarding Trade Labels’ data privacy practices or this Privacy Statement, if you wish to update your information, modify your communication preferences, or advise us that you do not want to receive marketing communications from Trade Labels in the future, you may contact us by choosing the one of the following.

by e-mail: sales@tradelabels.com.au by telephone: (07) 1300 789 633 by fax: (03) 9379 7366 by writing to us at: PO Box 518, New Farm QLD 4005

Revised: June 12, 2012


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